HR for retail and chain stores,
designed for point-of-sale teams
Centralize scheduling, onboarding, communication, and HR tasks across all your stores from a single platform designed for HR managers
Ideal for stores, retail businesses, retail chains, franchises, supermarkets, and sales or expansion teams.
Connect your stores, sales teams, and headquarters in a single app
In the retail sector, the challenges aren’t limited to HR management: they also stem from the geographic dispersion of stores and the communication gap with headquarters. When shifts, expense reports, policies, or employee training rely on paper, lost mail, or informal chat groups, processes take longer and operational control is compromised. Store employees don’t have a computer in front of them, but they do have a smartphone. Tweem eliminates that barrier with an experience designed for dynamic workforces: easy for store staff and salespeople, clear for HR, and agile for store managers.
The challenges of HR in retail aren't found in the office
Managing teams across a network of stores and field sales representatives comes with its own set of challenges. Here are the most common ones:
Store staff without a company email address or a permanent position
The vast majority of salespeople, cashiers, and store clerks spend their workday on their feet interacting with customers and do not have access to a company computer, which makes it difficult for them to immediately access their work-related information, pay stubs, or notices from headquarters.
Complex shifts and high turnover due to seasonal campaigns
Coordinating weekend and holiday shifts, split shifts, and key staff reinforcements for peak sales periods (such as Black Friday, sales, or Christmas) using manual methods overwhelms managers and leads to a lack of coordination.
Loss of connection with headquarters and scattered expenses
The physical distance between different retail locations slows down HR workflows. In addition, the manual reporting of receipts, meals, and parking expenses by expansion or sales teams causes delays and creates a huge, unnecessary administrative burden.
Efficiency, full control, and brand identity for your retail network
Quick Check-In, Attendance Tracking, and Kiosk Mode
It simplifies time tracking without the need for expensive hardware systems at each location. It allows for geolocation-based clock-in for your sales reps on the road or “Kiosk Mode” using a standard tablet in the store's staff area. It ensures strict compliance with the law in a transparent manner.
Digital expense and travel allowance management with just one click
Say goodbye to piles of paper receipts. Field or sales teams can instantly upload a photo of a receipt or invoice via the app. Managers approve expenses in real time to streamline reimbursements and accounting. (Related link: How to simplify expense and per diem management with Tweem).
Internal communication aligned with the brand culture
Digitize official communications at your retail locations. Use the digital bulletin board to post sales targets, new visual merchandising guidelines, or company announcements, and ensure they’re read by sending push notifications directly to your staff’s smartphones.
Schedule planning, training, and evaluation
Efficiently manage digital schedules for high-volume campaigns and enable employees to self-manage their vacation time. Improve customer service by objectively measuring performance KPIs and uploading short product training videos so that the team can learn quickly between shifts.
Optimize staff management in your stores
Request your free demo and discover how to boost productivity, streamline time tracking with geolocation, and simplify expense management for your sales teams.
▶ Request demoWhat's in it for your
retail company
Everything you need to know about retail and e-commerce solutions.
- Staff without email or a computer
Sales associates and cashiers are excluded from HR processes because they do not have a dedicated computer workstation. - High turnover and disorganization
Difficulty in coordinating and onboarding temporary staff during sales or promotional campaigns. - Dispersion of retail locations
Scheduling and brand guidelines are managed in a fragmented manner via individual stores, phone calls, or personal chat apps. - Administrative workload in-store
Store managers are wasting valuable sales time chasing down contract signatures, balancing Excel spreadsheets, and reviewing paper receipts.
- 24/7 access via the app
An intuitive, optimized mobile app that gives every employee direct access to all their work-related information. - Digital onboarding and retention
Quick on-the-go training for new employees and employee engagement surveys (eNPS) to gather feedback from the team and retain talent. - Centralized cloud-based management
Centralized, real-time management of documents, payroll, expenses, schedules, and communications with a single click. - Automation and optimization
Managers automate reports and schedules so they can focus 100% on productivity, the team, and the customer.
FAQs
Everything you need to know about solutions for retail and chain stores.